Testimonials

We pride ourselves on providing excellent service, see what our customers say...

The following are direct quotes from our clients and we would be happy to put you in touch with some of them before you use our services:

Vendors:

"Thank you very much for all the hard work you put in both negotiating our sale and the issues that arose afterwards. I have to say that I did not honestly expect you to put so much work in for the £500 fee you charge. I am glad we choose you to sell our home, not only did you do an excellent job but you saved us a lot of money to boot". BT5.

"I used Key One to sell my property. They did an excellent job, I am happy that they got me the best price possible. On top of that they saved me over £2000 in estate agents fees". BT8.

"I am very happy recommending Key One. Having sold many houses and experiencing many agents, I was especially impressed by the personal service and high level of communication. They were one of the better agents I have used but by far the cheapest. They did exactly what they said they would do, sell my property for much less than any other agent". BT6.

"Thank you Mark & Helen at Key One. You sold our house without ripping us off in fees". BT6.

Landlords:

"I have used Key One for all my lettings and management for over 5 years. What I like is that they do what they say and don't try to bluff me (like some other agents). They let my property quickly and to good tenants, are very much on top of any rent arrears that arise, and ensure that my tenants are looking after the property with regular inspections. Happy to recommend!". BT9.

"Being able to deal with one person in Key One is very important to me, unlike larger agents. I feel that Key One are on my side and really do try to treat my property like their own. Also happy that they don't charge VAT saving me 20% on everything.". BT5.
"Like: personal service, very thorough tenancy agreements, detailed inventories, competitive fees, no VAT, good tradesmen for repairs...." BT5.
"The statements are clearly laid out and the money comes through to me like clockwork" BT6.
"I particularly like the fact that Key One are on the ball when it comes to landlord legislation, unlike my last agent. This is very very important as I want to make sure that as a landlord I am not breaking any laws and if a dispute arises, I am covered". BT8.
"Things don't always go right but when my tenant went into arrears I could not have asked Key One to do anymore. They were on it very quickly, phoning and calling with the tenant as oppose to just firing off letters. After the tenant left, I wanted to take them to court. Key One did all of this for me, saving me hefty solicitors fees. I don't know of any other agent that would do this". BT5.

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